Reviews
No Place Like Home
After building and living in my own home for 30 years I downsized to here. It is one of the best decisions I had made in ... my lifetime. I have and continue to have a wonderful experience here with staff and neighbors. The apartment is very spacious and the area is quiet and well kept. Anytime I needed anything fixed Brian and his team respond quickly and professionally. Anytime I have entered to office area everyone has been friendly and attentive to whatever the need is. I have so much peace living here which means a lot to me. And having my parking spot reserved in front of my door is an extra bonus. So many other places I looked at prior to here was first come first serve parking. Another winner for me is having laundry in-suite. They plan engaging community events throughout the year to show appreciation to all who reside here. If you are looking for a nice, quiet, friendly and well kept place to live, than check out here! Read More about No Place Like HomeBy: Andrea T Verified Resident
Living experience
I’ve been living at New Kent Apartments for 2 1/2 years and have been very happy with everything involved from the staff,,amenities,,maintenance ... and the location.! The apartments are clean and sized perfect . I feel safe here and it’s always a friendly experience with the office staff and neighbors. I would recommend living here for anyone the wants a great experience with apartment living !!!! Read More about Living experienceBy: Ilene Stevens Verified Resident
Maintenance work
Thanks to Matt and Brian for the work done in my apartment. Jobs completed in a timely fashion and clean up well done.By: Doris Passamonti Verified Resident
Source: Property SiteBrian is the Best
Brian was so great yesterday helping with the door. He came right away and fixed the lock. Then we discovered a different ... issue a few hours later and he came back right away to take care of that too. I can't thank him enough for all of his help and courtesy. Read More about Brian is the BestBy: Ashley Scrivner Verified Resident
Source: Property SiteGood Place
House was nice. Could fit my wife and daughter ok and sometimes when she would have her friend over it would be a little ... cramped. Parking was normally good, never really a problem. Good maintenance, staff was nice. Noice was ok, and neighbor was a little rude. Pool was always nice and the location was great. Read More about Good PlaceBy: Anonymous
Source: Property SiteBest value for your dollar!
Really love this place! Everyone is quiet, respectful, and friendly. This year we had the most snow out of the past 5 years. ... Snow was removed exceptionally well, and was stayed on top of. Maintenance and staff are very prompt with emails and texts you send them. If you are a college kid you will be able to afford this place. I looked at a lot of places and this one has the best value for square footage in relation to it's price. I will be staying for a while! Read More about Best value for your dollar!By: Anonymous
Source: Property SiteMaintenance
The Maintenance Team is the best! Very responsive!By: Robin Verified Resident
Kent1720
Maintenance is quick to respond And capable...office staff does the best it can to fulfill your requests While keeping ... things fair for All residents....can be noisy with certain types of neighbors Read More about Kent1720By: Richard Durso Verified Resident
Source: Property SiteMaintenance
Thank you to Brian and the team for getting the AC back on so quickly. I really appreciated it being home sick yesterday. ... Please share this message with him. Thanks Again! Robin Read More about MaintenanceBy: Robin Grieco Verified Resident
Source: Property Site23 years of worry free living
We have lived through many changes and improvements here at New Kent for over 23 years. We’re only moving because of a new ... job in a Florida. I can’t say enough good things about this little city we call home. I can only hope my new apartment management is half as attentive as the office staff here. When my washer, refrigerator, dishwasher stoped working ( at different times of course) the new ones were in and working when I came home from work that very same night. You just don’t get that kind of service everywhere. Although we’re sad to be leaving our kids, grandkids and friends we will also miss the wonderful staff here at New Kent. Truly a five star place to live. Read More about 23 years of worry free livingBy: Thomas Ferreri
Source: Property SiteAwesome place to live
As you can see my ratings, everything is top class, all staffs are awesome. I would highly recommend everyone to stay here ... and enjoy the community and neighborhood. You guys are awesome !! Read More about Awesome place to liveBy: Aarzoo Manoosi Verified Resident
Super responsive :-)
Have lived at New Kent for a bit over two years now, and today had cause to submit my 3rd or 4th minor Maintenance Request. ... Some have been for my unit, some for the common area(s) - and for every one, the reply was quick and the issue was resolved right away; and my interactions with the maint. crew have been nothing but positive. Read More about Super responsive :-)By: Bill Loesel Verified Resident
Times are changing
We have lived here at New Kent for 17 years and could not be happier. There are little things that tend to get annoying ... like the pool hours and the length of the pool season. The maintance crew is the best we've ever delt with in our over 30 years of renting. New Kent does not allow small dogs as other apartments in the area do. Cats are okay for a large deposit. The community is growing again with the addition of townhouses which may or may not change the , almost, adult community although it's not advertised as such. With all things considered we hope to live here for many years to come. Read More about Times are changingBy: Long time resident Verified Resident
Source: Property SiteWalden's Pond
Its a Pleasure living here at New Kent. I've been here since 2003 after living in Broomall PA. The whole Staff is ... Friendly and Professional. Everything is done for your Comfort and Convenience. A total Care Free Lifestyle. Read More about Walden's PondBy: Edward Glod Verified Resident
Source: Property SiteOverall Rating
5/5Ratings By Category
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Ratings By Category
Thank you for your feedback! Please rate our property based on the following categories from 1 (worst) to 5 (best).
New Kent is an ApartmentRatings.com 2023 Top Rated award winner! This annual award recognizes properties with outstanding resident satisfaction ratings as measured on ApartmentRatings.com at the end of 2023. That is a huge accomplishment as only 5% of the total properties listed on the website qualify for award consideration! Thank you to all of our residents who have voted us Top Rated since 2013!
New Kent Apartments is also a 2023, 2022, 2021, 2020 and 2019 SatisFacts Resident Satisfaction Property Award winner! The National Resident Satisfaction Awards recognize top property management companies and communities who are dedicated to the resident experience. Winners are awarded for their company’s leadership and focus on customer services efforts as measured through the SatisFacts’ Insite® and/or Annual survey program score.
Testimonials
I have been in this apartment for a year and love, love, love it! The management staff is awesome and have a quick turnaround time. Love the pool as well!!!
- Debbie H.
Great Area. In a quiet section outside of the booming town of West Chester. The neighborhood is very quiet. The amenities offered are amazing. Great place to live, any age. Great quality apartments.
- Frank M.
My buddy and I have lived here for about a year now, and I have absolutely no complaints. Our neighbors are wonderful, and the whole complex is very well maintained.
- Alexander L.
Everyone is very nice, the apartments are well maintained, and the pool never disappoints.
- Jason B.
New Kent has been prompt and thorough in all of their maintenance and administrative dealings with me. The staff has always been helpful and courteous at every turn during my residency here.
- Christopher H.
Very cozy, quiet place to live. Great pool for the summer. Maintenance is always helpful and all staff has been friendly.
- Susan R.
The ladies in the office are top notch. Snow removal has been AMAZING!! I love the property, as does my dog.
- Libby R.
Every service at New Kent is absolutely delightful and well managed. Right from the office work to waste management to snow removal. Its a no hassles apartment.
- Shayla G.
Great community feel with friendly neighbors and community events. Apartments are really nice and the gym is one of the better apartment gyms.
- Russell P.
Love living at New Kent. Staff members are so kind and caring and the facilities are great. Excited for another summer- hanging by the pool and enjoying the grill.
- Roxanne T.